Shipping Policy for Ugglys.com

Last Updated: [01/01/2023]

Thank you for shopping at Ugglys.com. We are committed to ensuring that your products are delivered to you in a timely and efficient manner. This Shipping Policy outlines the details of our shipping processes, including delivery methods, timeframes, and other important information. Please read this policy carefully before placing your order.

1. Order Processing Time: a. Upon receiving your order, we will process it within one business days. Please note that this does not include weekends or holidays. b. During peak seasons or promotional events, order processing may take longer than usual. We appreciate your patience during such times.
2. Shipping Methods: a. We offer shipping services through reputable courier partners. b. The available shipping methods and carriers will be displayed during the checkout process. c. We currently provide domestic shipping only.
3. Shipping Costs: a. Shipping costs will be calculated based on the weight, dimensions, and destination of your order. b. The shipping charges will be displayed during the checkout process, and you will have the opportunity to review them before finalizing your purchase.
4. Shipping Timeframes: a. The estimated delivery time will depend on your location and the shipping method selected. b. Once your order has been shipped, you will receive a confirmation email with tracking information. c. Please note that the estimated delivery times are provided by the courier, and we cannot guarantee their accuracy or be held responsible for any delays caused by unforeseen circumstances.
5. Order Tracking: a. You will receive a tracking number via email once your order has been shipped. b. You can use this tracking number to monitor the progress of your shipment on the courier’s website or through the provided tracking link. c. In case of any issues with tracking your order, please contact our customer support team for assistance.
6. Shipping Restrictions: a. We currently ship only within [country/region]. b. We are not responsible for any customs fees, taxes, or duties that may be imposed on your order by your local customs office. c. It is your responsibility to ensure that the items you have ordered comply with your local customs regulations.
7. Delivery Issues: a. If you encounter any issues with your delivery, such as a lost or damaged package, please contact our customer support team immediately. b. We will work closely with the courier to resolve the issue as quickly as possible and ensure that you receive a satisfactory solution.
8. Address Accuracy: a. It is essential to provide accurate and complete shipping information when placing your order. b. Ugglys.com will not be responsible for any delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.
9. Order Modifications: a. Once an order has been placed, modifications such as changing the shipping address or adding/removing items may not be possible. Please contact our customer support team as soon as possible if you need to make any changes.
10. Holiday Shipping: a. During holiday seasons, shipping times may vary due to increased order volumes and high demand. Please allow for additional processing and delivery time during these periods.

We reserve the right to update or modify this Shipping Policy at any time without prior notice. By placing an order with Ugglys.com, you acknowledge and agree to the terms and conditions outlined in this policy.

If you have any questions or require further assistance, please contact our customer support team via [[email protected]].

Thank you for choosing Ugglys.com. We appreciate your business and hope you enjoy your shopping experience with us!